Refund & Cancellation Policy
Effective date: November 11, 2026
Sonic Canvas subscriptions are sold by Paddle.com, our Merchant of Record. Paddle handles payments and refunds.
30-day money-back guarantee
If you're not happy with Sonic Canvas Premium, you can request a full refund within 30 days of the charge. This applies to your first purchase and to any renewal charge. Email durtyhandz2602@gmail.com with the email address on your account, or reply to your Paddle receipt / contact Paddle through paddle.net. Refunds go back to your original payment method; your bank may take several business days to show it.
After a refund, Premium access for that billing period ends.
Canceling
- Cancel anytime. Your subscription will not renew, and you keep Premium until the end of the period you've already paid for.
- To cancel, open My Account → Manage billing in the app, use the subscription management link in your Paddle receipt email, or email durtyhandz2602@gmail.com and we will cancel it for you.
- Canceling does not automatically refund the current period; request a refund within 30 days if you want one.
Exceptions
We may decline refunds where there is evidence of fraud, abuse of the refund policy (for example, repeated purchase-and-refund cycles) or violation of our Terms. This policy does not limit any statutory rights you have where you live, including withdrawal rights under the Paddle Buyer Terms.